Why choose PCCI?

  • A great place to start, build and develop your career

    With an international presence through our contact centers and offices around the world, PCCI is the perfect place to start, build and grow your career.

    For more than 20 years, we have recruited and trained more than 17,000 young people across Africa. We offer a first job to thousands of young people and opportunities to grow professionally and personally through our training and career plans

    PCCI
  • Become a customer Service & Support champion

    Get access to a professional training for customer service and support. Our training catalog provides you with tools for managing customer contacts.

    PCCI
  • A career plan that meets your ambitions

    The dynamism of PCCI and its continuous growth allow us to offer various career opportunities.

    We offer real growth opportunities to top performers. We favor internal promotion for the management of our operations.

    By joining PCCI, you have the opportunity to become a supervisor, a trainer, a quality auditor, an operations safety officer, a senior manager, an account manager, a site manager, etc. Finally, we promote diversity and inclusion by creating opportunities for all. Our positions are open to everyone, without distinction based on social origins, beliefs, gender, disability or age.

    PCCI
  • A conducive environment to express your talent

    At PCCI, we have a high regard for our employees. People are at the heart of our business strategy. It all starts with a smile and ends with total customer satisfaction. We offer you an ideal environment to express your talents.

    PCCI
  • Our mission

    Making each contact with a customer an exceptional experience is our daily mission. We provide this support to organizations that trust us for the satisfaction and loyalty of their customers. If this challenge interests you then join us today.

    PCCI
  • Our values

    Our values are professionalism, rigour, innovation, determination and execution. These values guide our daily actions.

    Being the representative of our partners vis-à-vis their clients, we are looking for motivated talents who show an interest in the success of the missions entrusted.

    At PCCI, we appreciate and value a job well done, creativity, initiative and commitment to providing our partners with an exceptional customer experience.

    If you share our values, then PCCI is a good match for you.

    PCCI
  • Our social commitment

    At PCCI, we firmly believe that economic performance goes hand in hand with our social responsibility. This is why we give pride of place to our community involvement in our overall strategy, through numerous donation actions, participation in work of general interest in the communities where sites are located.
    As a responsible corporate citizen, we are committed to protecting the environment by minimizing the negative impacts that may arise from our operations.

    In addition, we offer our employees a safe and harmonious work environment while providing them with continuous support.

    PCCI

Key figures

  • 2500
    Employees
  • 8
    Countries
  • 150000
    Contacts Handled every day

Training and career plan

With an international presence through our contact centers and offices around the world, PCCI is the perfect place to start, build and grow your career.

The dynamism of our group and its continuous growth allow us to offer various career opportunities.

Being the representative of our partners vis-à-vis their clients, we are looking for motivated talents who show an interest in the success of the missions entrusted.

At PCCI, we appreciate and value work well done, creativity, initiative
and a commitment to providing our partners with an exceptional customer experience.

If you share our values, then PCCI is the perfect match for you.

Apply for a role with PCCI

Job Application Form



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