PCCI provides tailor-made customer service outsourcing solutions to the Healthcare industry. Our services are designed to help health insurance companies, sanitary ware manufacturers, pharmaceutical companies and healthcare providers grow their market share and effectively support their customers, members and patients throughout their journey.
With a good understanding of Healthcare issues, PCCI positions itself as the single point of contact for your customers, patients or members, providing them with the best customer experience at every opportunity.
We offer you sales and customer service management solutions that are perfectly adapted to the requirements of your business. More specifically, we offer the following services:
- Telephone reception service
- Appointment Setting Service
- Awareness campaigns
- Customer service & account management
- Data management
- Program enrollments
- Fundraising campaigns