We support major technology groups in their customer support needs. PCCI offers omnichannel solutions that optimize the customer experience while achieving cost savings.
Our comprehensive support package includes:
Technical assistance (Helpdesk)
Customer service: order management, claims and warranty management
Commercial assistance & prospecting
Loyalty (upsell & cross-sell)
They trusted us
Our areas of expertise
We combine the international expertise of PCCI with local know-how in the markets in which we operate and a mastery of the specifics of the customer challenges of each sector of activity. Select your sector of activity to discover our solutions adapted to your needs.