With PCCI customer management solutions, you can provide an excellent and seamless customer experience across multiple channels while reducing your operational costs and increasing your customer satisfaction. We deliver an excellent customer experience at every contact point.
With its multinational presence, PCCI has emerged as a powerful, cohesive global network with numerous contact centers which deliver outstanding customer experiences in meaningful ways. Working with PCCI, you will get the local touch and the expertise of global strength so that your customers have an exceptional experience.
Is there any clear, common understanding that defines data, digital and Customer Experience Management (CEM)?
Lesser the number of offerings in the package, lesser will be the expectations. However, with the market tending heavily towards all-in-one bundled telecom packages, the bar on customer service definitely has risen enormously.
In our commitment to providing a new generation of services to further strengthen our value proposition to you, we are delighted to announce the relocation of the PCCI Group Corporate Headquarters to the Dubai International Financial Center in the United Arab Emirates, as a central action of our new long-term growth strategy plan.