Our clients

    • Orange
    • Canal+ Afrique
    • BICIS
    • Axis Finance
    • Axa
    • Herios Finance
    • Prestige Finance
    • Vivre Assuré
    • Batiweb
    • Poweo
    • Rothelec
    • P&G
    • Bayer
    • Handicap International
    • A+A
    • MSF
    • Thuasne
    • Vidal
    • Axis Communications
    • Google
    • Microsoft
    • SolidWorks
    • Speak33
    • Canal+
    • Lonase
    • Wolters Kluwer
    • Ambassade France
    • ARTP
    • Office du Bac
    • Alice
    • Bouygues Télécom
    • Côte d’Ivoire Télécom
    • France Telecom
    • Mauritel
    • MTN
    • SCT Telecom
    • SFR
    • Sonatel
    • T Online
    • Tigo
    • Versatel
    • Brussels Airlines
    • Mona Lisa
    • Teylium
    • 118712

Our solutions

  • Omni-channel solution
    Omni-channel solution

    Access to our cutting edge Omni channel platform

  • Digital channel management
    Digital channel management

    The next generation of digital customer experience

  • Back office
    Back office

    Our solution to deliver on your brand promise

  • PCCI Custom Services
    PCCI Custom Services

    Our experience serving your success

  • News

     Enhance Customer Service Experience Using Self-service

    News

    Enhance Customer Service Experience Using Self-service

    "In many industries, self-service options that were once a nice-to-have or a competitive edge have simply become a ticket to play." An insight by Nidal Kamouni, CEO, PCCI Group

  • News

    When customers are in control

    News

    When customers are in control

    "The experience that a customer has with a brand is more differentiating than the product or service" . In the age of the customers, executives don’t decide how customer-centric their companies are – customers do. In line with this, the Chief Commercial Officer for PCCI Group, Juan Bezón shares his thoughts

  • News

    Big data, digital and customer experience management (CEM)

    News

    Big data, digital and customer experience management (CEM)

    Is there any clear, common understanding that defines data, digital and Customer Experience Management (CEM)?

Locations
E-recruitment
With offices and contact centres across the world, PCCI is a great place to start, build, and expand your career
Our group’s dynamism and ongoing expansion allow us to offer a wide range of job opportunities. If you share our values, PCCI is the best place for you.
E-recruitment

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