With PCCI customer management solutions, you can provide an excellent and seamless customer experience across multiple channels while reducing your operational costs and increasing your customer satisfaction. We deliver an excellent customer experience at every contact point.
With its multinational presence, PCCI has emerged as a powerful, cohesive global network with numerous contact centers which deliver outstanding customer experiences in meaningful ways. Working with PCCI, you will get the local touch and the expertise of global strength so that your customers have an exceptional experience.
Leader in customer experience and operations outsourcing opens new office in Dubai International Financial Centre
Since 2009, PCCI Senegal organizes a blood donation day at its premises with the support of the National Blood Transfusion Center.
With more than 17 years of experience in leading multinational telecom companies, he is also the leader of major PCCI Group wide initiatives with special emphasis on Customer Experience Management, Shared services, Outsourcing Customer operations, & Business Strategy. Here is what he shared with us regarding PCCI…