{"id":625,"date":"2022-11-02T12:16:49","date_gmt":"2022-11-02T11:16:49","guid":{"rendered":"http:\/\/pcci-group.com\/?post_type=domaine&#038;p=625"},"modified":"2022-12-01T12:31:52","modified_gmt":"2022-12-01T11:31:52","slug":"voyage-hotellerie","status":"publish","type":"domaine","link":"https:\/\/pcci-group.com\/en\/domain\/travel-hospitality\/","title":{"rendered":"Travel &#038; Hospitality"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">For hotels and businesses operating in hospitality and travel management, customer experience has become a major competitive advantage in a highly competitive and rapidly changing industry. Companies in this industry focus all their energy to attract and retain customers. In such a context, having an efficient reservation service and complaints unit capable of responding to requests at any time has become essential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, PCCI solutions offer a superior customer experience to build customer loyalty and increase their value.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our solutions are suitable for airlines, hotel chains, tour operators, tourist transport companies, online travel agencies and cover a wide range of services to effectively manage your end-to-end customer relationship:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Sales &amp; ticketing<\/span><\/li>\n<li><span style=\"color: var(--global--color-primary); font-family: var(--global--font-secondary); font-size: var(--global--font-size-base); background-color: var(--global--color-background);\">Customer service: information, management of reservations, complaints, changes, cancellations and delays.<\/span><\/li>\n<li><span style=\"color: var(--global--color-primary); font-family: var(--global--font-secondary); font-size: var(--global--font-size-base); background-color: var(--global--color-background);\">Loyalty Programs &amp; Customer Retention<\/span><\/li>\n<\/ul>\n<p><br style=\"font-weight: 400;\" \/><br style=\"font-weight: 400;\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>For hotels and businesses operating in hospitality and travel management, customer experience has become a major competitive advantage in a highly competitive and rapidly changing industry. Companies in this industry focus all their energy to attract and retain customers. In such a context, having an efficient reservation service and complaints unit capable of responding to&hellip; <a class=\"more-link\" href=\"https:\/\/pcci-group.com\/en\/domain\/travel-hospitality\/\">Continue reading <span class=\"screen-reader-text\">Travel &#038; Hospitality<\/span><\/a><\/p>\n","protected":false},"featured_media":644,"template":"","class_list":["post-625","domaine","type-domaine","status-publish","has-post-thumbnail","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Travel &amp; Hospitality - PCCI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pcci-group.com\/en\/domaine\/voyage-hotellerie\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Travel &amp; Hospitality - PCCI\" \/>\n<meta property=\"og:description\" content=\"For hotels and businesses operating in hospitality and travel management, customer experience has become a major competitive advantage in a highly competitive and rapidly changing industry. Companies in this industry focus all their energy to attract and retain customers. 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