Mission & values

Mission

We are committed to consistently delivering a high quality brand experience to our customers at every single opportunity. Our motivation is to bring an added value to our customers’ businesses by driving the creation of outstanding customer experiences, while reducing cost and helping to support growth.

Our values

We believe in five overarching values that guide us as a company and as people, creating energy and synergy across our global operations. We believe these values are critical to doing business well. If we all share and live by these values, we act as a unique entity to our clients, customers, colleagues and shareholders.

  • Professionalism
  • Rigour
  • Innovation
  • Determination
  • Execution

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  • News

    News

    PCCI Côte d’Ivoire, une entreprise de Téléservice emploie 300 jeunes en 2017

    Recrutement de jeunes en Côte d’Ivoire dans le cadre du Programme d’Aide à l’Embauche (PAE): Visite dans les locaux de PCCI Côte d’Ivoire du Ministre de la Promotion de la Jeunesse, de l’Emploi des Jeunes et du Service Civique, Monsieur Sidi Tiémoko TOURE.

  • News

    News

    PCCI Group wins Millicom’s Contact Centers deal in Africa

    PCCI Group to operate Millicom’s contact centres in Tanzania, Rwanda, Ghana, Chad and Senegal serving Millicom’s 25 million customers across Africa

  • News

    News

    Enhance Customer Service Experience Using Self-service

    "In many industries, self-service options that were once a nice-to-have or a competitive edge have simply become a ticket to play." An insight by Nidal Kamouni, CEO, PCCI Group

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@PCCI Legal Notice Credits: AK-Project