Expertise

We’ll transform your contact center into a profit center!

Our objective at PCCI is delivering first-class customer service solutions across all industry sectors.

With our 13 years experience, we have the skills and capacity necessary to bring added value to your customer experience strategy, whatever your industry. Our diverse clientele covers a wide range of industries and benefits from our broad range of customer-centric solutions to meet their needs.

We have specific solutions and capabilities designed expressly for companies like yours.

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  • News

    News

    PCCI Côte d’Ivoire, une entreprise de Téléservice emploie 300 jeunes en 2017

    Recrutement de jeunes en Côte d’Ivoire dans le cadre du Programme d’Aide à l’Embauche (PAE): Visite dans les locaux de PCCI Côte d’Ivoire du Ministre de la Promotion de la Jeunesse, de l’Emploi des Jeunes et du Service Civique, Monsieur Sidi Tiémoko TOURE.

  • News

    News

    PCCI Group wins Millicom’s Contact Centers deal in Africa

    PCCI Group to operate Millicom’s contact centres in Tanzania, Rwanda, Ghana, Chad and Senegal serving Millicom’s 25 million customers across Africa

  • News

    News

    Enhance Customer Service Experience Using Self-service

    "In many industries, self-service options that were once a nice-to-have or a competitive edge have simply become a ticket to play." An insight by Nidal Kamouni, CEO, PCCI Group

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@PCCI Legal Notice Credits: AK-Project